Posted by John Fasoldt on 14:30:41 1/15/2008 from 18.104.22.168:
In reply to: Re: Termidor and found more termites posted by Mike on 13:11:32 1/15/2008 from 22.214.171.124:
Well... I don't know what to say. If it were me, I would do my utmost to fix the problem - so I don't get called back AGAIN! I don't want the customer to be able to say, "How come you didn't do that before?"
So I think you'd be justified in calling them up and asking them what they plan to do if this treatment doesn't work. Put them on the defensive.
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