United Folder Navigation Tabs
Our customers, indeed, anyone, can contact us through our radio system (for emergencies only) if you can't reach us at our main office.  There are two ways to do this:
              (Please use either one or the other - not both!)

BY EMAIL:
Send your email to the special address below, and our server sends your message to me, John, to my Nextel phone. You can use a "subject" but keep your subject and message short.  I'll miss everything after about 140 characters.

Email:

BY PHONE:    (Com'l & Gov't customers, use your 3-number code)
If you call our regular number after hours, and it is answered by our machine, just push the star (*) button on your phone at any time after our phone is answered.  Our message will stop, you will hear a short beep and you can begin your message.

Please speak clearly and when you're done, hang up.  That's it.  No complicated menu/number routines to go through.  The first 30 seconds of your voice message will be transmitted through our 2-way radio system.  (ID blocked phones will not be transmitted.)          (Information on unblocking your phone or obtaining a 3-number code.)

REMEMBER:
Our answering machine will take your full message, (several minutes) but will only relay the first thirty seconds (or so) of your recorded message over our radio system, so please give us your call-back information up front, within those first thirty seconds. Your message is then automatically shunted to our radio system and sent out within a few minutes.

Even if you forget to push the star (*) button, all messages, (including duplicates) are recorded by our answering machine and signaled to our radio system, but only those that are activated by the star (or your code) are played back to us over the radio.

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Our 2-way radios are linked to a computer-controlled "trunked" system, our repeater is located in Atco, New Jersey, on top of the Channel 23 television tower, with coverage to most of the South Jersey and Philadelphia areas.



Unblocking your Phone or Obtaining a Code

UNBLOCKING YOUR PHONE FOR ONE CALL (*82)
To unblock your phone, for just one call, before you dial the number, hit the star (*) key and the number "82" - then dial the number.  After your call, your phone reverts to it's previous state.

OBTAINING A CODE
Contact us to obtain a 3 number code.  This routes your message to the appropriate operator(s) by Nextel, Email and over our two-way radio system.  If you are on the Nextel system, you should also obtain our operator's network ID information.

WHAT OUR SYSTEM RECORDS
Our answering machine answers all calls (after hours) but DOES NOT detect nor record your actual phone number.  Messages that come from any phone with a "block" installed by the phone company, will not be sent out over the radio unless you use *82 or your 3 number code.  Messages are kept on record for one week, then discarded.


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